Careers At Summerlin Animal Hospital

Orchards Veterinary Clinic is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while answering a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. In this role, you will also act as a medical scribe and assist recording accurate medical notes dictated to you by the veterinarian.

This is a full-time position, with a flexible schedule and availability needed Monday-Saturday.

Full-time benefits and compensation**:

• Compensation: $18-19.50 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Minimum qualifications and skill set:

• 2+ years of client service experience
• Previous veterinary experience is desired
• Ability to take accurate medical notes

About us:

Orchards Veterinary Clinic is a two-doctor, award-winning hospital that has provided exceptional patient care to canine and feline pets in the Vancouver community for more than 40 years. We encourage each other to develop new skills, new knowledge, and new areas of expertise to broaden our scope of care. We are dedicated to lifelong learning and staying on top of the latest industry developments and tools. Our team embraces mentorship and feels strongly everyone has something to teach and something to learn�regardless of experience or title. Our ability to work collectively is a testimony to our clients� outstanding feedback and a big reason why our staff has great longevity and enjoys coming to work. To learn more, visit https://www.orchardsveterinary.com.

We look forward to hearing from you!

*To determine specific pay Company will consider the following factors: the applicant�s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.