Essential Functions
- Effectively communicate and collaborate with customers and operations.
- Processing daily paperwork for ship arrivals, shipments and returns.
- Data entry of vehicles processed in E-tracking (accessories, releases, etc.)
- Updates and maintains the port tracking system.
- Resolve issues with customer accounts.
Competences
- Effective communicator in listening, writing, and verbal.
- Must be detail oriented.
- Ability to solve problems.
- Ability to organize and prioritize competing responsibilities.
- Punctual and dependable person
Supervisory Responsibility
- This position has no direct reports.
Work Environment
- Well-lighted, heated, and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment, or enclosed vehicle with adequate ventilation and protection from extreme weather conditions.
Physical Demands
- Light physical activity performing non-strenuous daily activities of an administrative or production/technical nature. Manual dexterity is sufficient to reach and handle items.
Position Type/Expected Hours of Work
- This is a full-time position. Days and hours of work are primarily 8 hours each day, Monday through Friday on a day shift. This position often requires overtime.
Travel
- This position does not have any travel requirements.
Required Education and Experience
- One-year certificate from college or technical school, or three to six months of related experience and/or training, or equivalent education and experience.
Preferred Education and Experience
- One-year certificate from college or technical school, or three to six months of related experience and/or training, or equivalent education and experience.
Computer Operations
- Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
Work Authorization/Security Clearance
- Must be able to obtain TWIC badge (Transportation Working Identification Credential).
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.