Careers At Russell Creek Pet Clinic & Hospital

Chimney Rock Animal Hospital is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with clients and their pets. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.

This is a Full-Time position with availability needed Monday-Friday and rotating Saturdays.

Benefits and Compensation**

• Compensation: $10-$12 per hour, for each hour worked*
• Health Package: Medical, Dental, and Vision Insurance (with HSA options)
• Life Insurance and Disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Professional development
• And more!

Minimum Qualifications and Skillset:

• 1+ years of customer service experience required
• Previous veterinary experience is highly preferred
• Proficiency in the following skills:
  
  • Multitasking
  • Computer skills
  • Client service
  • Conflict resolution

At Chimney Rock Animal Hospital, we understand that every pet is unique, and we offer a wide range of services to meet their individual needs. Our commitment to utilizing the latest technology and therapeutic services ensures that every pet receives the best care at a reasonable cost. Our dedicated team has been carefully selected to provide exceptional care, and we work tirelessly to help animals enjoy a long, happy life. Join us and be part of a passionate team that truly makes a difference in the lives of pets and their owners!

#SPO

*To determine specific pay Company will consider the following factors: the applicant�s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.