Job Title: Admissions Coordinator
Location: Paramount Community Living Center and Rehab
Department: Administration
Reports to: Administrator
Position Type: Salaried Full Time
Description
The Admissions Coordinator is responsible for overseeing and managing the admissions process for the facility, ensuring a smooth and positive experience for new residents and their families. This role involves a combination of administrative, communication, and interpersonal skills to facilitate admissions, maintain accurate records, and coordinate with various departments within the facility. The Admission Coordinator also plays a crucial role in public relations, marketing the facility, and building relationships with referral sources.
Admissions Coordinator Responsibilities:
Evaluates potential residents based on facility criteria, including medical, financial, and social needs. This involves pre-admission interviews and assessments.
Collects and verifies all necessary information for admission, such as medical records, insurance details, financial information, and personal preferences.
Collaborates with various departments within the facilities including nursing, social services, dietary, etc. to prepare for the new residents’ arrival and ensure a smooth transition.
Per facility direction, if appropriate, Completes and manages all admission paperwork, including consent forms, agreements, and other required documentation.
Maintains accurate and up-to-date resident records.
Promotes the facility to potential residents and their families, conducting facility tours, and developing marketing materials.
Build relationships with referral sources like hospitals and community organizations.
Ensures all residents are treated with dignity and respect, and that their rights are protected throughout the admission process and during their stay.
Assists with insurance verification, pre-certification, and understanding payment options
Intake inquiries, conducts initial assessments, schedule tours, completes necessary paperwork, and coordinates with nursing and other departments to prepare for new residents.
Stays up to date on relevant regulations and ensures the facility adheres to all applicable laws and standards.
Maintains clear and timely communication with residents, families, referral sources, and internal staff regarding the admission process.
Prepares reports on admissions data, trends, and other relevant metrics.
Establish and maintain positive relationships with potential residents, their families, and referral sources (e.g., hospitals, other healthcare facilities).
Ensure adherence to regulations from CMS (Centers for Medicare and Medicaid Services), state health departments, and other relevant agencies.
Maintains confidentiality and privacy of all data, including resident, employee and operations data.
Supports and participates in common teamwork.
Use tactful, appropriate communication in sensitive and emotional situations.
Interacts with residents, family members, staff, visitors, government agencies/personnel, etc., under all conditions/circumstances.
Position Requirements:
Demonstrates Professionalism.
Adhere to predetermined work dates and times.
Regular scheduled attendance is required.
Complete assignments in a timely manner as assigned.
Work cooperatively with all departments.
Consistently professional in appearance.
Qualification:
A bachelor's degree in a related field (e.g., healthcare administration, social work, or psychology) is preferred, or an equivalent combination of education and experience may be considered.
Prior experience in long-term care admissions, particularly in skilled nursing facilities, is essential.
Understanding of Medicare and Medicaid processes, as well as relevant regulations and reimbursement procedures (Managed Care, Medicare, and HMOs) is crucial.
Proficiency with electronic health record systems, particularly Point Click Care, is desired.
A high degree of accuracy and attention to detail is required.
Ability to work independently and collaboratively, handle stress, and maintain a professional demeanor.
Demonstrate dependability, cooperation, and interest in the care of the elderly.
Display leadership qualities, good communication skills, and a desire to continuously learn.
Possess the ability to communicate effectively and deal tactfully with personnel, residents, families, visitors, government agencies, and the public.
Successful experience in advertising and sales.
Knowledge, Skills, and Abilities:
In-depth knowledge of long-term care procedures and resident care.
Great knowledge of legal regulations and best practices in healthcare.
Must be able to read, write, speak and understand English.
Ability to respond effectively.
Ability to perform work safely.
Strong organizational and communication skills.
Proficient computer skills.
Benefits:
Medical
Dental
Vision
401K
PTO Plan