Unlock the best of modern travel at SpringHill Suites Arundel Mills BWI Airport. Recharge in our updated, spacious hotel suites in Hanover MD with free Wi-Fi, plush Marriott bedding, and large workspaces. Start your day with energizing selections from our free breakfast buffet featuring hot coffee and assorted pastries, then enjoy lunch and dinner at local Arundel Mills restaurants and shopping near our BWI hotel like Lobby Bar at David's and Medieval Times Dinner. Conveniently located minutes from Baltimore/Washington Int'l Airport and steps away from Arundel Mills Mall, our Hanover Hotel has everything you need to feel at home. Be your best self during travel with our fitness center and refreshing indoor pool, and experience top Hanover attractions like Maryland Live! Casino and Bass Pro Shops. Our central location also makes our versatile event venue an ideal spot for your upcoming event or group stay. No matter how long you're in town, enjoy it at SpringHill Suites Arundel Mills BWI Airport.
The Sales Manager will be responsible for soliciting and securing groups, new accounts and strengthening the relationship with our most loyal guests. The Director of Sales will work to achieve the hotel’s revenue and market share
goals for the property. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities, while working at least 40 hours weekly.
QUALIFICATIONS:
• High School diploma or equivalent required.
• Previous Hotel Sales experience preferred.
• Must have a valid driver’s license for the applicable state.
• Must possess developed verbal and written communication skills to frequently negotiate, convince, sell, and influence other managerial personnel, hotel guest(s), and/or corporate clients.
• Experience with professional selling skills desired: opening, probing, supporting and closing
• Must be proficient in general computer knowledge especially Microsoft Office products.
• Must be able to work independently, and simultaneously manage multiple tasks; strong organization and presentation skills.
RESPONSIBILITIES:
• Effectively attain assigned sales and revenue goals as well as solicitation call goals.
• Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT), and/or Groups as applicable by property.
• Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups as applicable by property.
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Maintain strong visibility in local community and industry organizations as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the General Manager and Above Property administration.