Careers At Russell Creek Pet Clinic & Hospital

Cicero Animal Clinic is seeking an outgoing, self motivated Client Service Representative to become the next member of our incredible team. As the face of the hospital, our receptionists greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you�ll schedule and manage the flow of appointments, deliver exceptional customer service while juggling a multi-line phone system and in-person clients, process financial transactions, and provide accurate information about our services. This position is ideal for someone who thrives in a fast-paced, collaborative environment, takes initiative, and enjoys being an essential part of a driven, compassionate team.

Schedule: This is a flexible full-time position, offering either a 3 or 4 day work week. With availability needed Monday-Friday only, NO WEEKENDS.

Full-time benefits and compensation**:

• Compensation: $16.50 - 17.50 per hour*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off, **in accordance with site policy and applicable law
• Personal pet discount

Minimum qualifications and skill set:

• 1+ years of client service experience
• Previous veterinary experience is highly desired
• Proficiency in the following skills:
  
  • Client Communication
  • Phone Etiquette
  • Ability to multitask and stay organized in a busy setting
  • Computer proficiency and attention to detail

Why Choose Us?

At Cicero Animal Clinic we adopt a collaborative approach to patient care, with our 4 veterinarians receiving support from a team of experienced Client Service Representatives, Veterinary Assistants, skilled LVTs, and a robust management team. While we adhere to team-oriented protocols, we also prioritize individual attention. We believe in investing in individuals as people rather than merely as employees. A satisfied workforce fosters a cohesive team, which in turn provides outstanding patient care and customer service. We also have a chocolate fountain, and we are not afraid to use it!

We invite you to join our clinic, where employees genuinely look forward to coming to work each day.

*To determine specific pay Company will consider the following factors: the applicant�s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.