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Premier Cooperative is seeking a dependable and customer‑focused Member Service Representative (MSR) to support our Agronomy, Grain, and Feed operations. This role serves as a key connection between our members, sales team, and operations staff by assisting with orders, coordination, documentation, and customer service.
The ideal candidate enjoys working with people, stays organized in a fast‑paced environment, and has an interest in agriculture.
What You’ll Do
- Assist members in person and by phone with agronomy, grain, and feed needs
- Take and process orders accurately for feed, agronomy products, and services
- Prepare tickets, work orders, scale tickets, and other required documentation
- Support grain activities such as scale operations, testing, and recordkeeping
- Maintain accurate records and ensure compliance with company and regulatory requirements
- Communicate customer concerns, questions, or issues promptly to management
- Promote cooperative programs, services, and a positive member experience