SERVER – MAX'S TAVERN & MAX'S SWING LOUNGE, SPRINGFIELD, MA
Join the Max Hospitality Team!
Max's Tavern & Max's Swing Lounge, located inside the Basketball Hall of Fame in Springfield, MA, is seeking an enthusiastic and professional Server with open availability to join our team. If you have a passion for hospitality and thrive in a high-energy, dynamic environment, we want to meet you!
Max Hospitality is committed to delivering exceptional dining experiences through high-quality food, thoughtful service, and a culture rooted in growth and professionalism. We are looking for individuals who are eager to contribute to the success of our vibrant restaurant group.
Max's Tavern offers a polished yet approachable dining experience with hearty American favorites, craft cocktails, and an inviting atmosphere. Max's Swing Lounge provides a lively, indoor golf venue that serves craft beers, signature cocktails, and small plates in an energetic, fun environment. Both locations share a team that operates seamlessly to deliver exceptional service in a fast-paced atmosphere. The ideal candidate will be personable, proactive, and passionate about creating memorable experiences for our guests, ensuring each visit is exceptional from start to finish.
Benefits:
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Competitive Pay
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Employee Discount on Meals
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Flexible Scheduling
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Opportunities for Growth and Advancement
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401(k) with matching up to 4%
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Health, Dental, and Vision Insurance
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Paid Time Off & Paid Sick Time
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Referral Program
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Life, Accident, Critical Illness, & Pet Insurance
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Career Development within the Max Hospitality Group
Responsibilities:
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Greet and seat guests with warmth and enthusiasm, providing a welcoming experience from the moment they arrive
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Take food and beverage orders with accuracy, offering recommendations on daily specials, beverages, and pairings
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Ensure orders are delivered timely and meet Max's Tavern & Max's Swing Lounge’s quality and presentation standards
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Manage special requests, dietary restrictions, and allergies, ensuring seamless communication with the kitchen
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Engage with guests in a knowledgeable manner about the menu, providing insights into seasonal dishes and cocktails
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Assist with maintaining a clean, organized dining area, ensuring a professional atmosphere
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Collaborate with kitchen and bar staff to ensure smooth and efficient service
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Address any guest concerns or inquiries in a professional and courteous manner, ensuring an exceptional dining experience
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Stay updated on restaurant specials, seasonal offerings, and promotions to maximize guest satisfaction