Position Summary

The Lumber Sales Manager is responsible for leading and supporting the lumber sales team while driving profitable growth, exceptional customer service, and strong contractor relationships. This role combines hands‑on sales leadership with coaching, market awareness, and operational coordination to ensure the lumber department meets company goals and customer expectations. 

Key Responsibilities

Sales Leadership & Team Support

• Lead, mentor, and support the lumber sales team to achieve sales and margin goals
• Provide guidance on estimating, pricing, and product recommendations
• Foster a collaborative, solution‑oriented team environment
• Share product knowledge, market trends, and best practices with the team

Customer & Contractor Relationships

• Develop and maintain strong relationships with existing contractors and key accounts
• Identify and pursue new business opportunities to grow market share
• Act as a point of escalation for complex customer or project issues
• Ensure a high level of customer satisfaction and repeat business

Sales Strategy & Market Awareness

• Monitor local market conditions, competitor activity, and pricing trends
• Collaborate with management on sales strategies, promotions, and goals
• Support marketing and outreach efforts related to lumber and building materials

Operational Coordination

• Ensure accurate and timely processing of quotes, orders, and deliveries
• Work closely with the yard, purchasing, and accounting teams
• Support inventory management and adherence to pricing and credit policies
• Promote clean, safe, and professional workspaces

Compliance & Company Standards

• Follow company pricing, service fee, and credit policies
• Support training initiatives and continuous improvement
• Perform additional duties as assigned by management