Impel

Strategic Account Manager

3+ years in customer success or account management; capable of handling a high-volume book; strong communication; hybrid Sales + CS role.

Performance Manager, Merchandising

3-5 years in Account Management focusing on AI in automotive; strong AI/conversational AI experience; travel up to 70%; degree preferred; certifications a plus; bilingual a plus.

3+ years in customer success, account management, or inside sales; strong communication; experience in hybrid Sales + CS; highly organized; metrics-driven with high activity.

3+ years in customer success, account management, or inside sales; ability to manage high-volume accounts; strong communication; hybrid sales + CS; organized; metrics-driven.

3+ years in customer success, account management, or inside sales; manage high-volume book; retain/grow accounts; strong communication; hybrid Sales + CS; highly organized; metrics-driven.

Sr. Software Test Engineer

Software Test Engineer

Senior software tester with automation experience, strong .NET, AWS, SQL, and QA tooling required.

Bachelor's or advanced degree in computer science; 1+ year as software engineer; strong C# or Python; UI automation with Selenium/Playwright; testing frameworks; SQL; Linux; Git; AWS (EC2, S3, RDS, DynamoDB); CI/CD (Jenkins/GitLab).

Finance & Accounting Specialists (Multiple Openings) — Billing | Collections | Payroll

Finance & Accounting Specialist

Experience in billing, collections, or payroll; detail-oriented; proactive; able to work in a hybrid role in Syracuse, NY or Burlington, VT.

Performance Manager

3-5 years in account management with AI focus in automotive; AI/conversational AI experience; travel up to 70%; bachelor’s or equivalent; certifications in AI/ML a plus; Google Analytics experience a plus; bilingual a bonus.

3-5 years in Account Management with focus on AI technologies in automotive; strong knowledge of conversational AI; ability to drive AI-powered growth and provide insights.

Product Marketing Manager

6+ years in product, technical, or B2B marketing in tech or SaaS; automotive industry preferred but not required; strong cross-functional communication; experience enabling sales and go-to-market launches.

Sr. IT Technician

IT Technician

3-5 years IT experience; Windows, macOS, office apps; remote offices; Linux and Google Workspace preferred; strong communication; college degree and IT certifications bonus.

Performance Manager - NV

3-5 years in account or performance management with a focus on AI in automotive; strong AI, analytics, and communication skills.

Technical Support Specialist

2+ years in technical support/IT; associate degree or technical certification; in-office 4+ days/week; occasional weekends/evenings.

Payroll & Expense Administrator

Bachelor’s in Business or Accounting; 2–3+ years payroll experience, multi-state processing, reconciliation and reporting; ADP experience; strong Excel and communication skills.

Product Owner

5 years product ownership in B2B SaaS, Agile Scrum, backlog management, user stories, Jira/Azure DevOps, cross-team collaboration.

Data Operations Specialist

Excellent communication, multitasking in a fast-paced environment; English proficiency; analytical thinking; customer service experience a plus.

Enterprise Sales Manager

BA/BS or equivalent; outside sales or sales management experience; automotive industry knowledge; SaaS sales preferred; proficient with Salesforce, Microsoft Office, and Google Platforms; able to travel; strong leadership and pipeline management.

Software Engineer

Bachelor's or advanced degree; experience with Python/JavaScript; Linux, Git; strong teamwork and communication; AWS and SQL a plus.

Title	Location	Date
Strategic Account Manager Full Time · 3+ YOE Remote, /, United States · Hybrid	Remote, /, United States Hybrid	May 1, 2026
Performance Manager, Merchandising Full Time · 3+ YOE Syracuse, New York, United States · Remote	Syracuse, New York, United States Remote	Apr 30, 2026
Strategic Account Manager Full Time · 3+ YOE Remote, California, United States · Hybrid	Remote, California, United States Hybrid	Apr 29, 2026
Strategic Account Manager Full Time · 3+ YOE Remote, /, United States · Hybrid	Remote, /, United States Hybrid	Apr 29, 2026
Strategic Account Manager Full Time · 3+ YOE Remote, New York, United States · Hybrid	Remote, New York, United States Hybrid	Apr 29, 2026
Sr. Software Test Engineer Full Time · 10+ YOE Minneapolis, Minnesota, United States · Onsite	Minneapolis, Minnesota, United States Onsite	Apr 27, 2026
Software Test Engineer Full Time · 1+ YOE Minneapolis, Minnesota, United States · Onsite	Minneapolis, Minnesota, United States Onsite	Apr 27, 2026
Finance & Accounting Specialists (Multiple Openings) — Billing \| Collections \| Payroll Full Time Syracuse or Burlington · Hybrid	Syracuse or Burlington Hybrid	Apr 27, 2026
Performance Manager Full Time · 3+ YOE United States · Remote	United States Remote	Apr 27, 2026
Performance Manager Full Time · 3+ YOE United States · Remote	United States Remote	Apr 24, 2026
Product Marketing Manager Full Time · 6+ YOE Remote, Remote, United States · Remote	Remote, Remote, United States Remote	Apr 24, 2026
Sr. IT Technician Full Time · 3+ YOE Syracuse or New York City or Tbilisi · Hybrid	Syracuse or New York City or Tbilisi Hybrid	Apr 2, 2026
Performance Manager - NV Full Time · 3+ YOE Remote, /, United States · Remote	Remote, /, United States Remote	Mar 25, 2026
Technical Support Specialist Full Time · 2+ YOE Syracuse, New York, United States · Onsite	Syracuse, New York, United States Onsite	Mar 20, 2026
Payroll & Expense Administrator Full Time · 2+ YOE Syracuse, New York, United States · Onsite	Syracuse, New York, United States Onsite	Mar 6, 2026
Product Owner Full Time · 5+ YOE Syracuse, New York, United States · Onsite	Syracuse, New York, United States Onsite	Feb 18, 2026
Data Operations Specialist Full Time Tbilisi, Georgia, Georgia · Onsite	Tbilisi, Georgia, Georgia Onsite	Jan 30, 2026
Enterprise Sales Manager Full Time Remote, New York, United States · Remote	Remote, New York, United States Remote	Dec 15, 2025
Software Engineer Full Time Tbilisi, Georgia, Georgia · Hybrid	Tbilisi, Georgia, Georgia Hybrid	Nov 4, 2025

Activities	Conversational AI softwareDigital merchandising platformCustomer lifecycle managementSales automation softwareMarketing automation software
Headquarters	US
Industries	Automotive TechnologyArtificial Intelligence
Name	Impel
Employees	545
Type	Private
Subsidiaries	OutsellCarLabs.aiPulsar AIJigcar
Tagline	Automotive AI platform for retail customer lifecycle management.
Founded	2,011
Website	impel.ai
Latest Funding Round	Series C
Latest Funding Year	2,023
Latest Funding Amount	104,000,000
Latest Investors	Silversmith Capital Partners

Impel

About Impel